Privacy policy

Privacy Policy (Amended for Great Britain focus)

Overview

This website is operated by Timbersmiths Ltd (T/A Fox & Folly). We are powered by Shopify, which enables us to provide our Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

1. Personal Information We Collect

We collect information necessary to process your orders and provide a bespoke shopping experience, including:

  • Contact details: Name, billing address, shipping address (within Great Britain), phone number, and email.

  • Financial information: Payment details processed securely via Shopify.

  • Transaction information: Items viewed, cart activity, and purchase history.

2. How We Use Your Information

We use your personal data to fulfil your orders, arrange shipping within England, Scotland, and Wales, and provide customer support. We also use data to detect and prevent fraudulent activity to ensure a secure shopping experience.

3. International Transfers

As a Shopify-powered store, your data may be transferred, stored, and processed outside of the United Kingdom. We rely on recognized UK-standard transfer mechanisms to ensure your data remains protected to a level equivalent to UK law.

4. Your Rights (UK GDPR)

As a resident of the United Kingdom, you have the right to access, correct, or delete the personal information we hold about you. You may also object to certain processing activities or withdraw your consent at any time.

5. Contact & Complaints

If you have questions about this policy or wish to exercise your rights, please contact us:

  • Email: hello@foxandfolly.co.uk

  • Address: Unit 9, Riverside Workshops, 14 Riverside Way, Seaton EX12 2UE.

  • Regulatory Body: If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.